Turned me off when i have 26+ GB remaining and nobody knows who or how to resolve.

After using Telkom services for more than 5 years today I have experience the lowest, poorest, and most pathetic service From Telkom customer service.

Firstly, I don't believe your consultants are equipped to handle certain technical queries, and going through a script doesn't work, why can't I log a query through the app for my sim card and see it follow through?

After 4 long unfruitful pointless calls, I still have not internet connection and can guarantee that none of the consultants I spoke to will return my call.

My sim card has stopped working since around 11 am this morning when i still have 26+ GB left, after changing modems even using a phone nothing works from settings to resetting the modems.

Funny enough the last consultant said I might be roaming (but I didn't buy roaming data?) also, how does data work for a whole month and then turns off permanently irrespective of which device I use and the fact that I have data remaining, the technical support call will not patch through, so I'm left on my own to wait for something miraculous to happen for the sim to start working again.

All I need is for you to unblock\pause my internet access so that I can continue using my data which i paid for, there is nothing wrong with the sim card, i'm using streaming on the same card with a 100mb streaming bundle and it worked but not the LTE data.