SJ
Salome J

1 reviews | Active since May 2011

07 Nov 2016, 13:17

Turnaround time

<p>I logged a call with Telkom w.r.t. my ADSL being down since Wednesday, 2 Nov. To date nothing has beendone and find this extremely frustrating. How and where do I actually get this fixed or should I consider a different service provider?</p>

0
Replies (3)
Telkom
Telkom's reply07 Nov 2016, 13:45
Official

Hi sdej,

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

SJ
Salome J's update08 Nov 2016, 17:13
Reviewer Update

And yet here we are 24 hours later and nothing has been done. How sorry can you be?

SJ
Salome J's update09 Nov 2016, 16:09
Reviewer Update

And another 24 hours gone. Maybe it's time to consider a different service provider