Tshepo from Telkom Online Help Thank You for Slamming the Door in my Face :)

Telkom is unreachable. Then when you do finally reach them their frustrated consultants slam the door in your face.

Exhibit A: Tshepo from Telkom Online Help has probably had a very long day at Telkom today. Perhaps he has had his fair share of rude and angry customers. So when a customer such as I finally reach Telkom through their online chat service after dialling 10213 and 081120 (was helped by a very friendly agent who referred me to sales at 10213 that were too busy to answer) Tshepo decides to disconnect after I assert myself as say I will not be paying an extra fee to redeliver my package to the correct address after moving and Telkom not delivering the package on time or not being reachable to change my address.

Tshepo thank you for slamming the door in my face, it really left a lovely taste in my mouth. I hope one day someone is able to treat you better when you're in need of help.

P.S. Telkom please don't deliver my package to the wrong address I will try on my side to keep calling the sales department. I have four contracts with you I am a valued customer, think about that ;)