1 reviews | Active since Jan 2017

06 Jan 2017, 19:45

Trying too cancel contract

<p>Trying too cancel my contract. went into store where they said they can not help, must go too another store. that store helped and sent through a cancellation letter. when I contact telkom call centre the people there say they cant find it on the system. I then get sent from 1 person too the next and eventually get cut off.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply09 Jan 2017, 08:25
Official

HI malcom-sasiah

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction Ref: AI***

Regards
Keagan
Telkom Social Media Team

Best regards,