1 reviews | Active since Oct 2010
Trying to upgrade for 3 months NO STOCK !!!!!!
Dear Telkom<br> <br> I have been trying to upgrade my 2 contracts for the last 3 months.<br> I have been to 8 stores , I have called the call centre over 10 times , i have been transferred to some some company called cell direct -*** from your call center that number doesnt exist.<br> <br> I spend over R2000 a month to Telkom Mobile , However this has got to be the worst upgrade experience ever.<br> <br> I am now trying to do an upgrade and no stock as well as I was after the galaxy s7 edge + gear VR .<br> Now to be told that i cannot get it because its passed the 20 March 2016.<br> This is utter disgusting , as i have tried numerous stores , Sandton, The Glen , Trade Route etc...<br> <br> I have also been looking for an iphone 6S plus 64GB , that is also out of stock . <br> I think that I should move my numbers to another service provider because Telkom Surely doesnt VALUE my business..<br> <br> THIS HAS GOT TO BE THE WORST UPGRADE EXPERIENCE EVER !!!!!
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
