trying to upgrade, call centre wont answer

Item: Telkom
Rating: 2
Author: Ahmed D

So I've been trying to get hold of the call centre on 10210 for the last hour to upgrade my service...waiting ......and waiting..... still waiting... trying to give them extra business But they don't answer their calls.....Worst service ever.... Please have someone call me, how much longer do you expect me to wait on hold.

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Replies (1)

Telkom's replyOfficial

20 May 2015, 13:24

Hello docs1234,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM112150.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Telkom's reply20 May 2015, 13:24

Official