TRYING TO SORT OUT TELKOM BILL SINCE JAN 2016

ITELKOM TO INSTALL ADSL LINE AND THEN THEY HAVE BILLED ME INCORRECTLY<br> o my address is incorrect, I have a Reference number to change it logged within the call centre 11/01/2016 : *** --> address changed<br> o I have logged a bill dispute with the following reference number <br> o 11 January 2016 ----***6 -- Bill Dispute<br> <br> o I originally requested Fibre to door services at my home address, Telkom confirmed that they have no feasibility to provide this service, so I therefore ordered ONLY the Telkom ADSL 10Mb and telephone line, I specifically did not request Telkom ISP internet portion<br> <br> o I received my first Invoice (attached 23 - DEC - 2015) which was grossly incorrect, I have been charged for services that I do not have, such as the Fibre Optic and Telkom ISP Internet. I contacted the customer call centre and logged a dispute. I was provided a cancellation form to complete which I have done so and also attached. I SHOULD ONLY BE BILLED FOR THE ADSL 10MB AND TELEPHONE LINE AND I HAVE NOT RECEIVED AN ACCOUNT FOR 3 MONTHS I AM EXHAUSTED FROM PHONING CALL CENTRES TO RECTIFY THESE PROBLEMS WITH ACCOUNTS PLEASE SOMEONE IN MANAGEMENT OF ACCOUNTS PLEASE GET HOLD OF ME TO RECTIFY ASAP!