Trying to **** money out of me!

<p>About 3 weeks ago, I receive a call from Telkom telling me there is fibre in my area and they would like to update my line- assuring me, there will be no extra cost for this- they just want to upgrade the line. After asking a few times, the lady again told me there is no extra charge. So, I agree and she tells me someone will be in contact to come and install the fibre line. The technician comes through and does everything. Then I get another call confirming the line has been upgraded and then another lady assures me that my bill remains the same, No extra charge. So I am now happy after two people confirming this. Skip to last week. I get a bill for R519.49 more. Telkom decides that they will charge me more and NOT TELL ME about the fibre costing more. Now they call me and tell me I should have known! How dare you **** your clients into accepting something that you do not explain? You guys are conn artists trying to **** more money out of clients! I was very happy with my old line! So, there are two options. 1. Come put back my old line (p.s I will not pay for a bill I did not agree to) 2. Cancel my fibre line- I can easily get internet from the likes of MWeb or Neotel. I will not stand for this “lack of explaining to your clients” BS. The lady that calls me yesterday has the audacity to tell me “I should have known”. No, you need to explain this to people- NOT try and **** your clients and expect them to pay. I cannot wait to hear the next excuse now.</p>