1 reviews | Active since Mar 2009
Trying to run an IT business with no land-line, no Internet and no mobile
<p>I run an IT business from home and I have customers all over SA who need internet support.<br />My Telkom ADSL connection became erratic more than 2 months ago, and then, three weeks ago, I lost my ADSL and my phone line.</p> <p>A technician diagnosed a cable fault. Since then I have had no feedback apart from a couple of SMS messages telling me that they are working on the problem.<br />I also ordered a cell-phone service and phone from them two and a half months ago. So far nothing except to inform me when I phone them that they are out of stock of the phone I asked for.</p> <p>How is one supposed to run a business in this country with pathetic service like this?</p>
I cannot believe this! 5 weeks trying to run an IT business without Broadband or a phone because some ***** technician (evidently from Worcester - I am in Robertson, 50 km away) reports that the cable is faulty and needs replacing.
Yesterday a local technician arrives and fixes the problem within 45 minutes! Tells me that the previous technician could have fixed it, and that the cable story was a lie!
A head need to roll here - this has cost me plenty in terms of wasted time and actual money!
I cannot believe this! 5 weeks trying to run an IT business without Broadband or a phone because some ***** technician (evidently from Worcester - I am in Robertson, 50 km away) reports that the cable is faulty and needs replacing.
Yesterday a local technician arrives and fixes the problem within 45 minutes! Tells me that the previous technician could have fixed it, and that the cable story was a lie!
A head need to roll here - this has cost me plenty in terms of wasted time and actual money!