1 reviews | Active since Feb 2016
Trying To Resolve My Telkom Query Since The 08.02.
I have received an incorrect bill from Telkom, I have mobile number allocated to my bill that does not belong to me. For the past two weeks I spoke to many call center and spent so many hours on the phone begging for my query to be resolved. I am disgusted that they logged the query as a billing issue and never logged the query with all the incorrect numbers that I was billed for. I gave these details to each and every agent that I spoke to. I do not have R1459.00 to pay and I cannot afford to have my current services disconnected. Moreso my landline and internet was not working for over two weeks. I had to literally beg the fault logging team to sort out my issue. My hisband missed his deadline to submut his assignments. I am disgusted
Thank you for making contact with us. Please be advised that your query is being investigated. Our team will be in touch
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being investigated. Our team will be in touch
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
