SN
Sean N

1 reviews | Active since Jul 2014

18 May 2017, 15:14

Trying to reply

<p>I have been trying to apply for a line to be installed at my residence for over 2 weeks now, online and telephonically, each time I get an sms to say someone will contact me within 48 hours, but I never hear back from anyone. How does one get someone to assist them? I'm not sure how they expect anyone to actually reach them - they spend money on marketing but have no one attending new client queries.</p>

0
Replies (2)
Telkom
Telkom's reply19 May 2017, 13:02
Official

Hello SGNIC

This response serves as confirmation that your query has been received.
Your reference number : AI***

Please send us a private reply with the order number/account holders ID number for our fulfillment team to assist further.


Regards
Noleen
Telkom Social Media Team.

Best regards,

SN
Sean N's update19 May 2017, 17:31
Reviewer Update

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