TRYING TO RELEASE A LINE TO VUMATEL

I WAS ON A MONTH TO MONTH FIBRE LINE I GAVE 30 DAYS CALANDER NOTICE TO TELKOM GAVE MY NOTICE ON 27TH AUGUST CANCILATION *** MY INTERNET SERIVE WENT DOWN 27TH SEPTEMBER ACCOUNT IS 0 BALANCE . I HAVE SPOKEN TO COUNTLESS AGENTS HOW LONG DOES IT TAKE A HUMAN TO RELEASE MY LINE TO VUMATEL. I HAVE NEVER MET SUCH *********** BUSINESS SUCH AS TELKOM JUST RELEASE MY ******************* LINE ALREADY ITS NOT THAT HARD , I HAVE PHONED VUMATEL MULTIPLE TIMES AND ALL OCCASIONS THEY DONT HAVE ANY RECORD OF A CANCELLATION GIVEN FROM TELKOM,

WAKE UP TELKOM WAKE UP