Trying to port away from Telkom

After I joined Telkom my gps would lose signal all the time and make me drive in circles. My phone network would say it’s offline and I could do absolutely nothing with it. So after MONTHS of this struggle I TRIED porting back to my previous provider while keeping my number. It took more than 1 month and multiple trips to get to the conclusion that Telkom was holding onto my number!!! So I eventually sorted that out. Then a couple of weeks down the line I realized that I wasnt able to send or receive any sms’s since the port. So i went to my new provider and they said that the problem is again on Telkoms side. So again I go to Telkom, this time the N1 city branch. I told the employee my situation and what needed to be done and asked for his assistance. He threw sooooo much attitude at me and gave me the customer care number and refused to help me even after I told him that I cant navigate through the voice prompts because NONE of the options apply to my situation. I then had to go back to my new provider and tell them that Telkom has refused to help me. My new provider was so amazing and called their head office to get them to contact telkoms head office and the problem was sorted out in a couple of days. Bottom line: don’t touch Telkom mobile with a 10 foot pole!! Lower prices are NOT worth all the hassle!!!!!