Trying to pay my telephone bill, but offices shut

Telkom, I am more than a little upset with you. For the past 2 years or so I have gone to the nearest Telkom store, 30kms away in Malmesbury, told them my phone number, and paid the bill. Religiously on time. But i went there last week only to find the offices closed down, and abandoned. So I went on-line to find the nearest Telkom outlet, which, according to theTelkom webpage, is in Paarl Mall. So I drove there this morning to pay the bill, a round trip of almost 200kms, and guess what? T hat outlet was also closed down. A sign was up saying I could pay the bill at the nearby supermarket, but when I tried that they did not want the phone number, they wanted the account number. Which, as Telkom no longer send out paper bills, I did not have. So I returned home, another fruitless trip. I will find the account number, and pay via a supermarket, but Telkom, you need to jack your ideas up, and get your website in order and up to date.