Trying to get Telkom LTE - what a nightmare !!!

I have been trying to get Telkom LTE for the last 4 weeks – and all I’ve experienced is that terrible call centre music ! A summary of my experience below :- 1. I app**** for Telkom LTE about 4 weeks ago. Called 10213, and after waiting for 23 mins, got through, only to be told that I need to make my application online. Great ! I thought. At least this will be efficient. Wrong ! 2. A day later, I was called by Telkom ( I know the number by now ). There was silence on that end and I could hear a call centre in the background, but could hear no one. This happened twice. 3. The next day I get a mail from TelkomNoreply stating that they could not get a hold of me and I need to make an application again. 4. Awright, I thought. Something went wrong, so I did this all over again. 5. DeJaVu. The same thing happened as per 2 and 3 above. Worst of all is that it’s TelkomNoreply – which by now I know to mean TelkomNohelp. 6. Anyway, stuck – I did this all over again. The same as 2 above happened. However this time I received a different mail, stating that they could not reach me, and sent me a code to contact the call centre with. Yes, I thought ! 7. So I called 10213. After 31 mins, I had to hang up. I tried again later in the day, and hung up after 21 mins. Then I got my son to call and hold on, and lo and behold the phone was answered after 42 mins. The friendly staff tells me that an agent will call me right back to progress the application. 8. The next day, I get a mail again telling me that I could not be reached !!! and there was no call ?? 9. So I call back this morning. After holding on for 1hour and 8mins – I hang up, I give up. I took the trouble to write this to let you know not to waste your time with Telkom. If anyone can recommend an alternate service provider, please do. I’ll certainly be right on the web now looking for alternatives.