CS
Chris S

1 reviews | Active since Jan 2014

01 Aug 2018, 11:19

Trying to get rid of Telkom.

I've cancelled my Telkom service almost 2 months ago and still got the R400 debit order yesterday. This is after I logged the cancellation on my Telkom login page and later confirmed the cancellation by telephone when they phone me. I did not mind paying for July too much, but paying for August (the second month I'm no longer living there) is unacceptable. This is exactly why I will never do business with Telkom again. And also why I will never again allow payments by debit order. If I can help it at all.

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Replies (1)
CS
Chris S's update03 Oct 2018, 09:30
Reviewer Update
Hi. After cancelling all Telkom services in June and trying to get rid of Telkom since then I still got a debit order again for this month. For crying in a bucket, how is this possible??! And that after they phoned me twice in August to confirm that it has been cancelled. Do I need to terminate my bank account to get rid of this debit order? Please help; this is not funny