Trying to get my line reconnected

<p>Good Day,</p> <p>My DSL and home line were supposed to be migrated to my ISP as of the 01 April. Instead telkom has cancelled my line and all services, after we spoke to telkom and they guaranteed any cancellation on my line would be rescinded.</p> <p>My line has now been disconnected since the 1st and i have been calling telkom everyday since, and everyday i get a different answer. An order was put through monday last week to reconnect my line and services. This has not been done.</p> <p>Another order was put through on Wed or thursday, and i was told this would be complete within 24-48 hours. This has not been done</p> <p>I called in yesterday and spoke to Noqwazi and she then called the technical manager in charge of this, and he guaranteed her the line would be functional and connected by yesterday evening. THIS HAS NOT BEEN DONE.</p> <p>I have been on the line since 08:00AM with telkom today. I have been transferred from sales - technical - billing - and back to sales countless times this morning.</p> <p>This morning i spoke to Nolene who transfered me to technical. spoke to Sinovuyo who transfered me to billing, I then spoke again to Balundile who asked me to call 10212.<br />I have left now 3 messages for managers to call me, this includes Mr Naidoo. I then spoke to gugu brost and asked to speak to her manager Kaylon, who again i was told would return my call.</p> <p>This is just one of the phone calls i made this morning already, i am now sitting on 8 calls to telkom in 3 hours.</p> <p>I need this lne reconnected by end of today, as this has been going on for 11 days already.</p> <p>My ISP AXXESS is also fighting this matter as they have been trying to get me reconnected from their side, as they put through for my line to be moved to them. They have also spoken to telkom management.</p> <p> </p> <p>Thanks</p>