Trying to get my final telkom bill!!!???

<p>I sent telkom an email a month and a half ago saying I wanted my line disconnected. Then i asked them to transfer my number to Mtalk. I have yet to have a communication from telkom about this matter. Yesterday mweb told me that telkom was no longer able to port numbers to other networks? Thousands of people leaving every day? I called telkom with this problem yesterday and the agent hung up on me. I called today and spoke to Nompumelelo (durban call centre). She was very sweet, but had no access to the information i needed? So she put me on hold( I have so far been waiting 15 minutes on hold! The reason I am writing this review is that I believe it is the only way to get a manager to call me back. Telkom has always been a poor company, but now they are pathetic. Is it even legal to refuse to port a number allocated to me? If I don't receive a call from you today I will have to take this case to the ccma. All I want to do is leave telkom forever and pay my last bill. They can't even manage that! Ashley (cancellations) is to call me back......</p>