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shaun W
1 reviews | Active since Aug 2009
14 Jan 2016, 15:16
Trying to get hold of telkom since 8 dec 2015
Hi , ive tried getting hold of telkom mobile to discuss upgrading my LTE package. Ive tried since 8 dec.<br> I have posted 7 times on your website, and been promised each time someone will contact me<br> <br> I was told last week its been escalated to a supervisor to phone me<br> <br> Honestly how difficult can it be>?
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Telkom's replyOfficial
15 Jan 2016, 09:54Hello rush694,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187985.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187985.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply15 Jan 2016, 09:54
Official
Hello rush694,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187985.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187985.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media