MK
Michele K
1 reviews | Active since Mar 2015
05 Mar 2015, 09:48
trying to get an ADSL reconnected
my phone line and adsl line was suspended last month. The account was settled on 26.02 and ever since then I have phoned Telkom 27 times in total trying to get my ADSL line reconnected. It has now been a week and still nothing has happened, except that I have spoken to about 30 different people, and have been told that my line has been cancelled, my line was never working and the latest is that there is a reservation on my line. <br> <br> I have never been so frustrated in my life and although most of the call centre staff are very apologetic, nothing happens!
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Replies (1)Telkom's replyOfficial
05 Mar 2015, 12:26Hello MicheleK62,
Thank you for making contact.
Be advised that our team will follow up and feedback will follow the soonest.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Be advised that our team will follow up and feedback will follow the soonest.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply05 Mar 2015, 12:26
Official
Hello MicheleK62,
Thank you for making contact.
Be advised that our team will follow up and feedback will follow the soonest.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Be advised that our team will follow up and feedback will follow the soonest.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
