Trying to get account cancelled / closed since December 2016 already!!

<p>I've been trying to cancel / close my Telkom account since December already. Until today I have spoken to and communicated via e-mail with Alicia Pillay (call centre), Nokuthula Yona (call centre) and Rikus van der Bergh (Telkom branch at Garden Route Mall). No one can help me. The cancellation request documents were sent to Telkom on 11/12/16 already and here I am still being billed, as the contract has not been cancelled yet. No one can give me any updates and everyone keeps saying they will get back to me, but what a joke, unless Casper the ghost works at Telkom, as NO ONE IS GETTING BACK TO ME!!! HOW PATHETIC OF TELKOM AND THEIR EMPLOYEES!!!!</p>