Trying to get a telephone line for over a month

I am really frustrated with the way Telkom handles new clients, for over a month I am trying to get a fixed telephone line installed and nothing happens. I spoke with business line on 10217 few times and left my details, however noone contacted me back and i got zero feedback. I even visited Rosebank and Sandton branches and left my details there - again, zero reaction. It is ridiculous that a new client is treated in such a non-professional way, I am writing this report for all new Telkom clients to warn them how useless the customer care line is, it is truly horrible!!!! It looks like you have to beg those people to be able to become their client and pay them money!!!