trying to get a answer

I have been on the phone now 5 times to get a answer with regards to a line that had to be moved from one residence to the other.<br> <br> I will not use the words that I need to use!<br> <br> Bad attitude, does not even get to explain what I had to deal with. The one agent even dropped the phone in my ear!.<br> <br> We ask for a line to be moved and was given a date of 2 October, well the Telkom techi came and did some of the work, but then found out that there was a cable problem. He siad he will get the cable guys to sort this out.<br> <br> Well it is now 7 October 2015 and still we do not have a phone, ADSL or even know when the installation will be completed.<br> <br> The Call centre staff keep on transfering the call from one dept to the other and then if I ask from a ref. number, they end the call....<br> <br> Please is this the type of service we can expect from Telkom!!!