Trying to find out contract cancellation fees
I have a Telkom LTE-A 100GB x 24 months package. I am 12 month's into the package and want to know how much it will cost me to cancel the package. I phoned in to the call centre and the initial comment was that if I cancel I will be charged the full monthly fee for the remaining months. The lady suggested that I rather email as she was not actually sure. I emailed my question to ********** They sent back a mail saying I need to send any mobile cancellation request to ********** I did so, and received a message that the email was not delivered as the mailbox was full. All I want is to know what my total cost/fee/payment will be if I cancel my contract effective on 31 March 2018.
Hi johan-retief,
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Telkom Social Media Team
Garreth
Hi johan-retief,
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Telkom Social Media Team
Garreth
