Trying to cancel Telkom line.

After months of no voice line and no DSL line, I decided to cancel my Telkom lines. No where on their website do they give any details of how to cancel your line. (wonder why) Only option was to call their call center. Not something I wish on anyone. After 1 hour and 45 minutes, I was given the correct e-mail address.(i hope it to be correct) I am sure there should be something like a\ service cancellation policy"";15/07/31 20:11;5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;879072;888775;13;2;0;0;0;0;2;NULL;NULL;NULL;15/07/03 10:11;15/07/30 16:34;Vehicle More Damaged After Repair Than Before!;;;;Took my BMW 320I in to have the cylinder valve seals replaced - got the car back three months later with parts missing, scratches on the fender, basic things taken out of the vehicle (a towel) and the car still wasn't running correctly. While fixing it they admitted that they lost a cam-shaft spring and didn't have the tools to recalibrate the cam shafts. I then took it to the dealership and they identified multiple issues likely caused by the mechanic including oil gaskets that should have been replaced when they were working on the engine, but they just put the old seal back on instead causing oil leaks. It is also likely they damaged a cylinder head cover when they took it on and off. They also disputed that the mechanic had replaced the vacuum pump like he said he had, noting that it appeared to be an old unit and it was leaking around the seals as well. Overall - three months in the shop and the car came out worse than it went in. Had to go back to the dealer and have them put it back together. Car isn't the same and will never be...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;879076;888798;15;5;0;0;0;0;5;NULL;NULL;NULL;15/07/30 18:37;15/07/30 16:51;Awesome Environment and Great Staff;;Jeremiah;***;Marcos or Mamma Luciannos,in Morningside,Durban, the manager Jeremiah is such an asset to the company,he is friendly and very efficient. The staff there as well are so friendly,patient and it just has such an awesome ambience. Thank Jeremiah and team for a great eating experience. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;211679;869278;1;5;0;0;0;0;5;NULL;NULL;NULL;15/07/30 18:46;15/07/30 16:52;Customer service on another level;8,11E+12;Nicole MacLeod;***;I'm so incredibly grateful to Nicole MacLeod the Lloyds Bank Online Customer Services department. Not only was she friendly, knowledgeable, helpful and extremely efficient, but she really went the extra mile to assist me with an issue I've been struggling with for some time now. <br> <br> Dealing with issues all the way from South Africa isn't easy and I had spoken to a few other customer services employees in the past with the same query. None were able to assist as well as Nicole.<br> <br> Extremely grateful and happy!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;879078;710472;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 18:49;15/07/30 16:56;No after service support;;Nondumiso;***;I Purchased a Nokia cellphone on the 12 March 2015 after having several issues with the Phone I decided to take it in for a repair and was advised by Nondumiso that they only had a 7 day warranty, this is unacceptable that a new Phone cannot be repaired after only 4 months.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;686284;843030;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 19:08;15/07/30 17:10;monthly ;8,91E+12;;***;Why do I keep getting debited by Hdl for R99. It's a small amount yes, but who gave you guys permission to debit my account. I don't even know who the hell they are. Can someone please rectify this. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;214195;1004;13;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 19:06;15/07/30 17:14;Repairs not picked up;7,71E+12;;***;On 11 May 2015, my wife to her vehicle to Renault The Glen for a service. Just over 2 months later we find out that the vehicle has a cracked steering rack and other deficiencies that should have been picked up during this service. Obviously now the dealership is not taking accountability for having to pick this up as well as advise us accordingly. Now the damage is much bigger and the cost even more to fix. This is utter nonsense and customer service at its lowest level.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;879082;539;20;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 19:08;15/07/30 17:19;order not available;;maverick;;First phoned to tell me that I need to pay R10 more delivery, due to my area. Which has never happened before.<br> Then 5 minutes later , phoned me and told me that kung fu kitchen is closed.<br> Unacceptable.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;879084;842360;36;5;0;0;0;0;5;NULL;NULL;NULL;15/07/30 19:13;15/07/30 17:22;Thanks a lot;;;;thank you alpha movers .Your staff was amazing and had a great attitude. they were willing to go the extra mile with anything we requested. They where efficient and careful. keepnit up;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;341955;878509;13;2;0;0;0;0;2;NULL;NULL;NULL;15/06/30 17:00;15/07/30 17:22;***** ***** \DEALERSHIP BEWARE"""