MM
Marco M

1 reviews | Active since Sept 2010

31 Jan 2017, 10:33

Trying to cancel service since September, still no result from Telkom

<p>Been trying to cancel the company VSAT account since September. I've email the useless cancellation email address provided, I've visited the useless rosebank telkom shop, i've called the useless telkom customer support. Still no difference. Last option is to bounce the debit order each month until someone phones me...</p>

0
Replies (2)
Telkom
Telkom's reply01 Feb 2017, 09:22
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

MM
Marco M's update06 Mar 2017, 12:06
Reviewer Update

Still no resolution on this issue...