Trying to cancel service, but no luck!

Item: Telkom
Rating: 2
Author: Gerry S

Hi<br> <br> I'm trying to cancel my Telkom line, as I have moved. After numerous attempts at dialing and holding on at 10217, I finally managed to speak to an operator. She advised me to send an email to [Email Removed] I did that, but the email was returned, the email mailbox is full!!!! <br> How on earth am I to cancel my service?

Helpful (0)

Replies (1)

Telkom's replyOfficial

07 Apr 2015, 12:43

Hello Gerry STEY,

Thank you for your post.

Kindly be advised that we have escalated your Cancellation query to our Cancellation Team for further assistance and we will revert back to you with feedback.

Your reference number is SM101610.

We sincerely apologise for the inconvenience caused.

Should you have any further queries, please e-mail us at ***.

Regards
Tebogo Mongale
Telkom Social Media Team

Telkom's reply07 Apr 2015, 12:43

Official