MR
Marlene R

1 reviews | Active since Feb 2018

06 Jun 2018, 08:43

Trying to cancel - no reponse

I have been trying to cancel my Telkom account since April. I sent all the required documentation to ********** and I am only receiving emails back saying that the mail could not be delivered. PLEASE TELL ME HOW AM I SUPPOSE TO CANCEL???? I will NOT pay for a service I am not using!! Its's disgusting!

0
Replies (1)
Telkom
Telkom's reply16 Jun 2018, 17:44
Official

HI MarRey28

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team