Trying to cancel my Telkom Mobile Contract

I have been trying since last week to cancel my Telkom Mobile Contract.<br> <br> I went to the store at Mall@Reds to cancel the contract, filled in a form and the consultant said I would get a call later the day. Still waiting for the call.<br> I have since then filled in the cancellation form myself, and emailed it to the email address on the form with a copy of my ID, but haven't received any feedback or reference number.<br> <br> I have done everything in my power to get the contract cancelled but I'm unable to get any reply or Feedback from Telkom. I no longer need the contract but Telkom isn't willing to assist me to cancel it.