JR
Jacques R

1 reviews | Active since Jan 2013

17 Aug 2015, 09:35

Trying to cancel my Telkom Mobi Contract

I've tried canceling this 8ta contract now for 2 Months and still no joy, I've phoned in a number of times to request the procedure on how to cancel my contract. After following the procedure to the letter Telkom still deducted from my bank account, I've sent a cancellation request form twice already this month and twice the previous month.<br> <br> Can someone please at Telkommobi assist me in canceling my contract<br> <br> Thank you

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Replies (1)
Telkom
Telkom's reply17 Aug 2015, 11:03
Official
Hello Tenrecks1@,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM135308

Regards
Luleka
Telkom Social Media Team