Trying to cancel my Telekom contracts with no luck

<p>I need both my Telkom contracts to be cancelled immediately. I've emailed the cancellation forms on the 3rd and 18th of January respectively to ********** I had not received any feedback. Another full debit order went off for February. And I'm a still getting free minutes and data in march. After calling the Telkom call centre numerous times to follow up they are unable to help. On all occasions I was told to just email the cancellations forms to ********** last week I was told that everyone previously had given me the wrong cancellations email adress. The correct address is ********** I refuse to wait another 30 days for my contract to be cancelled. It's not my fault call centre staff made me email the wrong address. I need a refund for the Feb Telekom invoice as this bill was supposed to be pro rata. I should not be charged for March either. Contract number ********** 090 and ********** 245</p>