TRYING TO CANCEL MY FIBRE LINE

<p>I sent a cancelation form on the 12th of JULY 2016 ********** .</p> <p>It was sent from a Telkom shop.</p> <p>It is the official cancelation form, signed by me, with a copy of my ID document. </p> <p> </p> <p>I have recieved no feedback from the cancelations department, to date. </p> <p>No cancelation order has been issued for my line. </p> <p>The only way you can reach the cancelation department is via e-mail, and since today (29-08-2016) their mailbox is full and all my mail goes undelivered. </p> <p> </p> <p>I really think it is terrible service and wish that they could imporve on it. It is a shame that a company like Telkom can reach such a low point.</p>