AM
Amy M

1 reviews | Active since Jun 2013

30 Apr 2015, 15:01

Trying to cancel my data and they dont pick up

Good Day<br> <br> I have been phoning Telkom all day i literally spent hours on the phone trying to get through to their call centre and they dont pick up. I went on their website to get them to phone me back and they have still not phoned me back. I am so sick of their service its ridicules to have a call centre where it seems like no-one works. I just want to cancel my data package but keep my ADSL line and telephone line. Afrihost is going to manage my account going forward because i am really sick of Telkom worse service ever

0
Replies (1)
Telkom
Telkom's reply30 Apr 2015, 16:40
Official
Hello Amy Majiet,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107422.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team