Trying to cancel my account since November 2016

<p>My attempts at trying to cancel my Telkom service have been futile. I sent a cancellation request on 23 November 2017, followed up by numerous calls to 10210, more emails and a handful of store visits. Each time I am helped promptly and professionally (all my details taken, reference numbers issued) with promises of my account being cancelled, but that is as far as my cancellation goes. I am still currently, April 2017, receiving bills for my line. Telkom, please cancel my service!</p>