Trying to cancel my acc since last year October.

I have been trying to cancel my account with Telkom since October last year, as my family and I were immigrating to Australia in December last year.Since then I have emailed 4 times and have contacted the Telkom international call centre to help me cancel my account (bare in mind I am 8 hours ahead of South Africa, so most phone calls were late in the evenings for myself.) All I want is my account to be cancelled and all funds to be reversed.I have emailed the following addresses with the necessary documents that they have requested from myself.<br> <br> Emailed the following on the 29/10/2015 at 7:52pm<br> [Email Removed]<br> [Email Removed]<br> Then emailed the following on the 16/03/2016 at 10:14pm<br> [Email Removed]<br> Then emailed this gentlemen on the 11/04/2016 at 8:12pm<br> [Email Removed]<br> Then emailed him again on the 18/04/2016 at 7:49pm as the lady at the call centre said he will reply within 5 working days,which, with no surprise didn't hear from him.<br> <br> All I want is my account to be cancelled, for some reason for being a telecommunications company, Telkom is really bad at communication with their customers, I have not received one phone call or email.