Trying to cancel line since 10 Nov 2014

In November last year I called and instructed Telkom to cancel my line, I was told by the call-centre agents after waiting over an hour that her system was offline (this happened TWICE!) - Clearly my line was not cancelled as for the last 5 Months i have been trying to still get it cancelled. <br> <br> Can Some please advise me if my line has been cancelled and reverse all charges to-date 2015, as this clearly is not correct, I gave notice to cancel my Telkom line was given 10 November 2014 12:22 PM<br> <br> I tried to call the Call-centre today, TWICE! Both time the call was dropped/cut off after holding for 20 min+ <br> <br> Just to be clear, I no longer live at the address where the line was installed (I moved in December last year)<br> <br> Please cancel my Telkom Line and ADSL: ***, Account number: *** <br> <br> I now refuse to pay any penalties/interest/etc. associated to this account, as I gave Telkom more than 30 days notice. <br> <br> I really do not know what to do anymore! Please help! <br> <br>