SL
Stevin L

1 reviews | Active since Jul 2015

26 Oct 2015, 14:16

Trying to cancel line! Long wait on call centre

Good Day.<br> <br> I'm currently trying to cancel my Telkom landline and all associated services as I'm migrating to wireless. I have held the line for almost an hour, before getting cut off. This wait is excessive, especially for those not calling from a telkom line at the time. <br> <br> I would like to cancel the line, and all associated services. I'm very keen on using Telkom Wireless, but if this is the hassle to get any queries sorted I think I would look at other wireless providers.

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Replies (1)
Telkom
Telkom's reply26 Oct 2015, 17:18
Official
Hello StevinL,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161118.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media