RM
Riette M
1 reviews | Active since Jul 2011
08 Jul 2015, 10:35
Trying to cancel line
Good day<br> <br> I've called 10217 & 10210, but you hold the line for more than 50 minutes and as we are a business a line can't be engaged this long. I've even tweeted but with no response. We also don't have access to Telkom shops as the one in Paarl mall and Wellington has been closed, so how does one get hold of TELKOM if none of these mediums eg call centre and TWITTER work? <br> <br> Please advise.<br> <br> <br>
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Telkom's replyOfficial
08 Jul 2015, 10:47Hello RietteE,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM123850.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM123850.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply08 Jul 2015, 10:47
Official
Hello RietteE,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM123850.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM123850.
Regards,
Joshua Mnisi
Telkom Social Media Team