1 reviews | Active since Jul 2011
Trying to Cancel Land Line without success
<p>I have been trying to cancel my business land line for the past two months, I have called the call centre and email countless times. Provided all the neccessary documentation to cancel the line and two months later the line is still activated I am still being invoiced even though I don't require the service anymore. I am at a loss at what to do as I need to cancel this service, as a small business that is battling to survive in the current economic environment we stay have to pay for services we don't require. </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good Day,
I have just received an invoice for the month again when I am no longer using this service.
Please can you cancel the line as it's no longer required.
I am still waiting on confirmation when this service will be discontinued.
Many Thanks
Regards
Damon Lapping
Good Day,
I have just received an invoice for the month again when I am no longer using this service.
Please can you cancel the line as it's no longer required.
I am still waiting on confirmation when this service will be discontinued.
Many Thanks
Regards
Damon Lapping
