Trying to cancel internet for months

<p>We have been trying to cancel our telkom internet for months ever since we got fibre installed. After numerous phone calls to telkom as well as visits to the mall of africa telkom branch, we have still not had progress. I recently posted a complaint on facebook and was asked by telkom to email my cancellation form to ********** and ********** but both mailboxes dont deliver because they are full. In the meantime, i continue to pay every month for something that i can not using and that i tried to cancel months ago. I am very unhappy with this blatant lack of functionning and customer service.</p>