TRYING TO CANCEL FOR OVER A MONTH

Item: Telkom
Rating: 2
Author: COENRAAD S

I have been trying for over two months to cancel two landlines. No response. I have been on hold for over an hour on 10210. Please assist with the cancellation of the two following landlines: 1. *** - *** 2. *** - *** Please get back to me asap - ***

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Replies (1)

Telkom's replyOfficial

07 Sept 2015, 10:56

Hello Ricky0508,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM143101

Regards
Luleka
Telkom Social Media Team

Telkom's reply07 Sept 2015, 10:56

Official