FG
Frans G
1 reviews | Active since Sept 2011
02 Oct 2017, 13:40
Trying to cancel debit order
I have been trying to cancel my contract and debit order since June 2017. I have phoned the call centre and emailed the provided email address to no avail. Every month the debit order still goes off. I have not used the service for three months now, bit the amount gets debited off my account each month. Please can someone cancel the contract and return the amounts owed to me.
I would recommend that everybody avoid Telkom, unless you want to get stuck in an endless battle to cancel a contract and stop paying.
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Replies (2)FG
Frans G's updateReviewer Update
09 Nov 2017, 09:16Telkom requested my ID number and everything looked promising, but nothing happened. Debit order was still taken from my account.
FG
Frans G's update09 Nov 2017, 09:16
Reviewer Update
Telkom requested my ID number and everything looked promising, but nothing happened. Debit order was still taken from my account.
FG
Frans G's updateReviewer Update
01 Dec 2017, 07:00Still nothing done on the contract. Can you get any company more ***********? I would suggest that no one uses Telkom, lest you be stuck in a contract forever. Unfortunately there is no rating lower than one.
FG
Frans G's update01 Dec 2017, 07:00
Reviewer Update
Still nothing done on the contract. Can you get any company more ***********? I would suggest that no one uses Telkom, lest you be stuck in a contract forever. Unfortunately there is no rating lower than one.