Trying to cancel Cellular account for months

Item: Telkom
Rating: 2
Author: Ockert C

I have been trying since 2 October to cancel my Telkom mobile account. I have forwarded all requested documentation and my contract period has already expired. I also expect my Nov, December and January fees to be paid back. The number is ***.

Helpful (0)

Replies (1)

Telkom's replyOfficial

04 Jan 2016, 12:01

Hello BO2C,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM183171

Regards
Luleka
Telkom Social Media Team

Telkom's reply04 Jan 2016, 12:01

Official