1 reviews | Active since Jun 2010
Trying to cancel ADSL while abroad
I need to contact Telkom to enquiry about a cancellation of my line. I am currently abroad.<br> <br> I called them on their International Customers number (Tel : +***1) but a message states that my line has been suspended and to send any dispute to a then mentioned email address. The message is then ended with a \Cheerio"<br> <br> I also tried to contact Yvonne Bowes at *** after receiving a sms to contact her as my line has been suspended but the debt is still accumulating. I have tried for 3 days now to no avail. The phone just keeps on ringing.<br> <br> I just want to cancel my line and to settle my debt.<br> <br> Thanks """
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM143597.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM143597.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
I appologise for only posting a repy today. I have been workin abroad nd have only returned to SA recently.
This issue was resolved in a professional way by an Telkom agent. Thank you for this
I appologise for only posting a repy today. I have been workin abroad nd have only returned to SA recently.
This issue was resolved in a professional way by an Telkom agent. Thank you for this