Trying to cancel account. Telkom will not respond.

I have been trying to cancel my Telkom Mobile 10GB + 10GB account for a month and a half. It is the R299pm option which only covers the data so there should be no cancellation penalty or any reason for Telkom to delay.<br> <br> After waiting on the phone for someone to answer from the cancellations department for over 30 minutes I eventually gave up and selected to be put through to another department. Incidentally this department answered the call almost instantly...go figure. The woman from this department was able to provide me with the form that I had to complete in order to process the cancellation. I completed the form and then sent it back to her.<br> <br> Some time later she responded saying that I had to send it to [Email Removed] I tried this but the mail kept on coming back saying that the mailbox was full...again, go figure...<br> <br> I got charged for another month and so I once again tried to get through to someone in the cancellations department over the phone. Once again with no luck after many minutes of waiting. I have been spamming the cancellations email address almost once per day since then but I have still not heard a thing. This is really unacceptable.