Trying to cancel account for nearly 2 years - Still paying

<p>I have been trying to cancel one of my landline accounts for just under two years because I no longer live there. </p> <p>At one point I even just tried to deregister the stop order.</p> <p>Nothing has worked so I went into the Telekom store in Gateway who sent all the paper work through to the cancelation department.</p> <p>It has been a month or two and still no word from that department. </p>