HC
Henda C

1 reviews | Active since Jun 2018

07 Jun 2018, 09:30

Trying to cancel a telkom fixed line

I am trying to cancel a fixed line , but the only response I get from the call centre is that I have to do it online, However, there is NO cancelation option available online ! And the emails that previously worked to cancel does not exists any more. I don't know what to do !

0
Replies (1)
Telkom
Telkom's reply18 Jun 2018, 13:53
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team