1 reviews | Active since Jun 2016
TRYING TO CANCEL A SERVICE
<p>I have been trying to get somebody to help me. I gave a months notice on the 28.02.2017 to Telkom and paid my R1600.00 cancellation fee as my contract has not yet expired. I emailed all forms through as instructed.</p> <p>I have emailed, I have called. Nobody comes back to me regarding this.</p> <p>I have been told that I can't take the LTE modem back to my closest Telkom Store, so it's still sitting here AND YOU BUNCH OF IDIOTS ARE STILL BILLING ME FOR IT.</p> <p>I have tried to log a complaint. I have posted my frustration on Facebook. Nothing.</p> <p>I knew this was going to be a ***** up.</p> <p>You guys are the WORST</p>
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the Retentions Department and feedback will follow.
We apologize for any inconvenience caused. Case ***9
Regards
William
Telkom Social Media Team
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the Retentions Department and feedback will follow.
We apologize for any inconvenience caused. Case ***9
Regards
William
Telkom Social Media Team
