GR
Grant R

1 reviews | Active since Jul 2014

15 May 2018, 08:28

Trying to cancel a contract with Telkom Mobile.

In 22 November 2017, I requested my contract be cancelled, this was way after the 24 month contract had ended. I contacted the help line and submitted the appropriate cancellation form to them. I then followed this up in January, March, April and lastly the 07 May 2018. Each time I have resent the completed form. I am still awaiting the cancellation of this contract and still being charged each month.

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Replies (1)
GR
Grant R's update13 Jun 2018, 13:09
Reviewer Update
Good Day Bronwyn 15 days has passed and I still have no solution to my problem. Telkom phone me to upgrade but no one is able to cancel this contract. Please advise whether I need to port all my telkom numbers to a more reputable company like Vodacom.