NC
Natasha C

1 reviews | Active since Jan 2016

03 Feb 2016, 17:22

Trying to cancel a contract

I have been trying to cancel a contract since October by sending cancellation e-mails and making numerous calls to Telkom themselves. I've been assured that it has been taken care of but month after month I still receive invoices.<br> <br> Got one this morning again.<br> <br> I'd love for someone to put me out of my misery and help me once and for all cancel this account.<br> <br> Thanks!

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Replies (1)
Telkom
Telkom's reply03 Feb 2016, 20:55
Official
Hello NChristensen,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM196440.

We apologise for any inconvenience caused.

Regards,
Rafeeqah
Telkom Social Media